Create unforgettable experiences
Make Fishing Charter Management Easier
From attracting new customers to the moment you’re paid, HighHook brings everything together to make running your charter and customer experience seamless.
Customers Expect More
Many Fishing Charter businesses are behind in meeting customer expectations, and for good reason. In a world full of same-day deliveries, streaming services, and instant gratification, customers expectations for convenience, speed, and communication are higher than ever. Today’s customers aren’t comparing you only to your peers — they’re comparing you to the best in the world.
We have good news: when you provide your customers with the same high class experience from start to finish, it pays dividends for your business now and in the future.
Prioritizing customer service is often resource-intensive and takes away from providing a captivating charter experience. Using HighHook, your customers get what they need without needing your constant attention, which will give you the advantage over your competition.
Exceed Customer Expectations
Set the new expectations in the fishing charter industry by impressing your customers with the experiences they’ve come to expect from other industries.
Be Rewarded
Turn unique customer experiences into unlimited fuel for business referrals. HighHook.io makes it easy for customers to refer friends online with our referral system.
Learn & Improve
After each charter, you can send a thank you and request feedback via survey to help identify any opportunities to better you charter and customer experiences.
Easy Online Booking
Offer customers the convenience of booking a charter online. You can customize your online bookings to collect all the information you need to secure the charter — you can also collect deposits too.
Online Booking
Instead of trying to write down information while on the road or missing bookings because of email, let customers request available charter dates from your website. We also integrate with other online booking engines too!
Booking Request Notifications
Get notified via text/SMS and email when a customer requests a booking. You can immediately review the request on mobile or via your web portal.
Booking Reminders
Once the online booking is confirmed, HighHook will automatically remind the customers, via text/SMS and email, about their booking date and time. You’ll never have to worry about sending reminders, or scheduling follow-up calls, again.
Email Notifications
HighHook will remind your customers, via email, about their pending charter experience. You can also pepper in unique information like details about where they’ll be fishing and recent big catches.
Text/SMS Notifications
Text/SMS messages are also sent, in tandem, with email so the customer doesn’t forget. Also, with our multichannel inbox, you can engage with the customer via text/SMS as well.
Automated Marketing
Using HighHook.io, you can seamlessly market to customers and prospects alike via email, Text/SMS, and using our simple 3-click facebook/instagram ads platform.
Email Marketing
We’ll touch your leads numerous times over the course of months, or years, about how amazing your charter is. Big catches, amazing customer experiences, bragging about your new boat. We’ll reach out to your leads and prospects so they can be confident you’re the captain they want to book with.
Text/SMS Marketing
Lead signup but never booked or just get ghosted? It happens but now you can focus your attention on interested prospects while letting our A.I. warm those cold leads up. HighHook.io will reach out to your cold/ghosted leads and nurture them into paying custyomers.
Facebook & Instagram Ads
Running paid ads doesn’t have to be a challenge anymore. HighHook.io has simplified the process down to just 3 clicks. No more hiring expensive agencies to “manage” your social ads.
Direct Mail
No, it’s not dead. By combining email, text, and direct mail, you maximize your customer reach by getting three distinct points of contact. We’ll send a 4×6 card to your prospects and leads letting them know you’re gonna put them on some fish.
